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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed three days ago

Customer Service Officer - long term contract

at Ecolab Pty Ltd

This is a Contract/Temp job

Hamilton, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Start your career with a leading Global Company
  • Attractive hourly rate
  • Contract until end of April 2025 and potentially beyond
Our Customer Service Team provides support to a large portfolio of internal and external customers.
3d ago
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed twelve days ago

Library Customer Service Assistant

at Waimakariri District Council

This is a Part time job

Rangiora, Canterbury
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Do you love providing great customer service?
  • Would you thrive in a high-energy and fun community-focused team?
  • Work in a welcoming, professional, and responsive library environment
We have 3 opportunities to join our team as a Casual Library Customer Service Assistant working across our libraries in Kaiapoi, Rangiora and Oxford.
12d ago
Listed twenty days ago

HCB - Customer Service Representative - Auckland

at Bapcor Automotive NZ

This is a Full time job

Mangere, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Auckland HCB branch for our next Customer Service Representative to join our fun and welcoming team!
20d ago
Listed twenty two hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
22h ago
Listed five days ago

Integrated Services Assistant

at Auckland Council

This is a Part time job

Westgate, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for excellent customer service!
  • Learn new skills and engage with our diverse and vibrant community
  • Permanent, part-time role working 24 hours per week based at Te Manawa, Westgate
Be the welcoming face of Te Manawa, managing a range of enquiries about library and council services, room bookings and activities.
5d ago
Listed one day ago

Customer Services Representative - Autolign Manukau

at Bapcor Automotive NZ

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary and benefits
  • Opportunity to make your mark
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in our Manukau Autolign Branch for our next Customer Service Representative to join our fun and welcoming team!
1d ago
Listed nineteen hours ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
19h ago
Listed twelve days ago

Directory Assistance Associate (Part-Time - Weekend Roster)

at Thryv

This is a Part time job

Palmerston North Central, Manawatu
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from Home in Palmerstone North NZ
  • Customer Service Champion - with a flair to help
  • Supportive & Inclusive team
Do you present as a customer champion with a flair to support and an approach that embraces the spirit "We're here to help".
12d ago
Listed thirteen days ago

Directory Assistance Associate

at Thryv

This is a Full time job

Palmerston North Central, Manawatu
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from Home in Palmerston North NZ
  • Customer Service Champion - with a flair to help
  • Supportive & Inclusive team
Do you present as a customer champion with a flair to support and an approach that embraces the spirit “We’re here to help”.
13d ago
Listed five days ago

Customer Services Representative - Autolign Henderson

at Bapcor Automotive NZ

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary and benefits
  • Opportunity to make your mark
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in our Henderson Autolign Branch for our next Customer Service Representative to join our fun and welcoming team!
5d ago
Listed fifteen days ago

Customer Service Representative (Part-time)

at GN Hearing Australia Pty Ltd

This is a Part time job

Takapuna, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Seeking a customer service and data entry superstar!
  • Join an exciting technology organisation paving the way in hearing health
  • Part-time role (4 hours per day) based in Takapuna with onsite parking provided!
Deliver exceptional customer service as the first point of customer contact regarding sales orders, enquiries, product delivery and/or complaints.
15d ago
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