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Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed three hours ago

Customer Service Officer - Provet

at Covetrus

This is a Full time job

East Tamaki, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Great opportunity to continue your career in animal health OUTSIDE of the clinic
  • East Tamaki location, modern office with free parking on site, hybrid working
  • Join relaxed culture, discounts on products, birthday leave & work/life balance
Join our East Tamaki customer service team. Global animal health company. Free parking. Suit vet nurse. Great benefits. Enjoy work/life balance.
3h ago
Be an early applicant
Listed three days ago

Customer Care Consultant - Permanent

at SeaLink Travel Group

This is a Full time job

Half Moon Bay, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Career progression
  • Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
  • Birthday leave - A paid day off for your birthday!
If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!
3d ago
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed eleven days ago

Customer Solutions Expert - Part-time

at Tax Traders Ltd

This is a Part time job

Newmarket, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Part time - 20 hours per week
  • Join a collaborative and fun team
  • A pivotal role in our business with an opportunity to grow your skills
If you love helping people, solving complex problems with creative solutions and love detail and process, then we could be the place for you.
11d ago
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