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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Collections Archivist, Utaina | Kaiatawhai Taonga, Utaina

at Nga Taonga Sound & Vision

This is a Full time job

Lower Hutt, Wellington
$67,708 – $79,656 per year
subClassification: Library Services & Information ManagementLibrary Services & Information Management
classification: Education & Training(Education & Training)
  • Choose your hours as part of the Future of Work - 32.5 hour full time week
  • Fixed term position until November 2025
  • Support preservation mahi for the audiovisual archive of Aotearoa
Join our dedicated team at Motutawa. Digitise audio and visual media preserving them for future generations.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed twelve hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
12h ago
Listed nine hours ago

Early Intervention Teacher

at Ministry of Education

This is a Full time job

Whangarei, Northland
subClassification: Teaching - Early ChildhoodTeaching - Early Childhood
classification: Education & Training(Education & Training)
  • Fixed-term role based in Whangārei, Te Tai Tokerau until December 2024
  • Enhance inclusive practices in early learning services
  • Work effectively as part of a transdisciplinary team
Provide effective, and equitable early intervention services for the benefit of children and young people with additional learning needs.
9h ago
Be an early applicant
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed five hours ago

National Manager Assessment and Evaluation (P&C)

at Department of Corrections

This is a Full time job

Wellington Central, Wellington
$136,692- $192,976 per annum
subClassification: Workplace Training & AssessmentWorkplace Training & Assessment
classification: Education & Training(Education & Training)
  • Empower our people to gain professional qualifications
  • Be part of a culture that puts the well-being of people first
  • Wellington based-role at our National Office on the Terrace
Lead a team of subject matter experts in this key role
5h ago
Be an early applicant
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