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Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed twenty hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
20h ago
Listed eighteen days ago

Connections Advisor

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Salary + Income Protection and Life Insurance
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy a work/life balance with a fantastic culture.
  • Modern offices in the heart of Newmarket.
  • Learning and development opportunities.
Apply your exceptional customer service skills to this role working in our Developer Services Team.
18d ago
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed twenty days ago

Customer Succcess Consultant

at Preston & Blythe

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Cutting-edge tech startup set to disrupt the staffing industry
  • New Zealand-owned business committed to excellence and innovation
  • Health and wellness benefits
Our client is at the forefront of innovation, join this pioneering tech startup poised to revolutionise the staffing industry!
20d ago
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