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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed seventeen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
17h ago
Listed twenty two hours ago

Lead Capability Coach

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities
  • Viaduct harbour location
  • Worthwhile work that makes a real difference
Take ownership of positive behavioural change by working alongside Leaders, Case Managers & Business Partners to deliver customer excellence.
22h ago
Be an early applicant
Listed seventeen hours ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
17h ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed seventeen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
17h ago
Listed seventeen hours ago

Customer Service Representative

at Bapcor Automotive NZ

This is a Full time job

New Lynn, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in New Lynn BNT for our next Customer Service Representative to join our fun and welcoming team!
17h ago
Listed twenty two hours ago

Assistant Branch Manager Palmerston North

at Bapcor Automotive NZ

This is a Full time job

Palmerston North Central, Manawatu
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Amazing team culture, development opportunities and an awesome manager!
  • Great opportunity to kick start your career as a leader!
Excellent opportunity in Palmerston North to take your sales and leadership journey to the next step!
22h ago
Be an early applicant
Listed four days ago

Customer Service Representative - Thames

at Bapcor Automotive NZ

This is a Full time job

Thames, Waikato
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Thames BNT for our next Customer Service Representative to join our fun and welcoming team!
4d ago
Listed five days ago

Customer Service Representative - Gisborne

at Bapcor Automotive NZ

This is a Full time job

Gisborne Central, Gisborne
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Gisborne BNT for our next Customer Service Representative to join our fun and welcoming team!
5d ago
Listed five days ago

Customer Service Representative - Hamilton

at Bapcor Automotive NZ

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Hamilton BNT for our next Customer Service Representative to join our fun and welcoming team!
5d ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed seventeen days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
17d ago
Listed twenty hours ago

Service Advisor

at Sime Darby Motors Group

This is a Full time job

Blenheim Central, Marlborough
Attractive Wage + Staff Benefits + Bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work in one of the fastest growing automotive groups in NZ
  • Join a well-establish team who are passionate about what they do
  • Training and development opportunities for you to grow your career
Are you a positive, can-do' person that can you find solutions for customers while sometimes thinking outside the square to provide superb service?
20h ago
Be an early applicant
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